Tickify
Free for organisers5% fee charged to ticket buyers. Organiser keeps 100% of face value. Attendee data stays with the organiser.
Humanitix
Not-for-profitStandard AU fee. Profit donated to charity. Organiser can absorb or pass to buyer. Attendee data stays with Humanitix.
Understanding Humanitix's charity model
Humanitix is a registered not-for-profit that donates 100% of its profits to charitable causes, primarily education programs for disadvantaged youth in Australia and New Zealand. It's a legitimate and meaningful social enterprise — if your event audience cares about the brand story, it can be a genuine differentiator.
What's important to understand: Humanitix still charges a fee. The fee is 4% plus A$0.99 per ticket. The charity donation comes from Humanitix's profits after operating costs — it doesn't change the fee an organiser pays.
Humanitix charges organisers 4% + $0.99/ticket. From that revenue, it funds its operations and donates the profit. Compared to Tickify, the organiser still pays a fee — the difference is where Humanitix's profit goes. For events where the charity angle resonates (school events, fundraisers, community organisations), it can be a genuine selling point to attendees.
Fee comparison
Tickify's fee model and Humanitix's fee model work differently in a key way: who pays the fee.
On Tickify, the 5% fee is always paid by the ticket buyer. The organiser receives the full face value of every ticket sold — no deductions from organiser revenue, ever.
On Humanitix, the 4% + $0.99/ticket fee is charged to the organiser by default. Organisers can choose to pass it on to buyers when setting up their event, but the default is that the organiser absorbs it.
Example: 200 tickets at $60 each
On a 200-ticket event at $60 per ticket, the organiser retains $678 more with Tickify. That number reflects the difference between the platforms' fee models, not the quality of the service.
| Fee type | Tickify | Humanitix (AU) |
|---|---|---|
| Platform fee to organiser | $0 — none | 4% + $0.99/ticket (can pass to buyer) |
| Booking fee to buyer | 5% flat (always buyer-paid) | Optional — only if organiser passes it on |
| Monthly subscription | None | None |
| Setup / per-event fee | None | None |
| Free event fees | No fees for free events | No fees for free events |
| Who benefits from your fee | Tickify operations | Charity (via Humanitix profits) |
Attendee data ownership
Both Tickify and Humanitix allow organisers to export their attendee list. The difference is in who the underlying data relationship belongs to — and what each platform does with it.
Humanitix retains attendee data in its system. Organisers get their CSV, but Humanitix holds the attendee profiles on its platform. Humanitix's not-for-profit status doesn't change the data relationship — the platform still holds the data.
On Tickify, the organiser owns their attendee data. Tickify does not use it for its own marketing, does not recommend competing events to your attendees, and does not retain it as an asset if you stop using Tickify. You export it, you own it.
| Data point | Tickify | Humanitix |
|---|---|---|
| Who owns attendee data | Organiser | Humanitix |
| Can export full attendee list | Yes — anytime | Yes — CSV export |
| Platform markets to your attendees | No | Limited — not-for-profit context |
| Data portability if you switch | Full export, take your list | Export available, but Humanitix retains profiles |
Features compared
| Feature | Tickify | Humanitix |
|---|---|---|
| Ticket types (GA, VIP, Early Bird) | Unlimited | Unlimited |
| Custom event page | Yes | Yes |
| Mobile scanning app | Yes — Tickify Launch (iOS + Android) | Yes — Humanitix app |
| Anti-fraud ticket technology | Dynamic QR (60s refresh) + blockchain | Standard QR code |
| Resale / secondary market control | Yes (Q1 2026) — capped + organiser royalty | No resale controls |
| Charity brand association for your event | Not applicable | Yes — "tickets via Humanitix" carries the brand |
| Free events | Yes — no fees | Yes — no fees |
| Donation option alongside tickets | Roadmap | Yes — native donation feature |
When to use each platform
Tickify and Humanitix genuinely suit different use cases. There's no one-size answer here.
Choose Tickify when
- You run paid music events, festivals, comedy nights, or sports events
- Organiser payout matters — you want to keep 100% of face value
- Your audience finds you through your own marketing, not a platform marketplace
- You want to control how tickets resell and earn a royalty from secondary sales
- Attendee data ownership is important — you want your list, not the platform's
- You've grown past Humanitix's fee structure and want a cleaner cost model
Humanitix suits you when
- You run charity events, fundraisers, or school events where the charity brand matters
- Your attendees will appreciate or respond to the "your booking fee goes to charity" message
- You want to accept donations alongside ticket purchases natively
- You run community or not-for-profit events where Humanitix's identity aligns with yours
- You want to leverage Humanitix's event discovery for community-focused events
Humanitix's charity model is real and genuine. If your audience cares about it, that's a legitimate reason to use the platform — the brand association has value for certain events. For commercial music events or any event where organiser payout is the priority, Tickify's fee model is more favourable.
Frequently asked questions
How much does Humanitix charge in Australia?
Humanitix charges 4% of the ticket price plus A$0.99 per ticket as its standard fee in Australia. This fee is typically paid by the organiser, though organisers can choose to pass it on to buyers. Humanitix donates the bulk of its profits to charitable causes — this is separate from the fee itself.
Is Humanitix really free for event organisers?
No. Humanitix charges a standard fee of 4% plus A$0.99 per ticket. While Humanitix donates profits to charity, it still charges organisers for the service. Tickify charges organisers nothing — the 5% fee is paid by the ticket buyer at checkout.
What is Humanitix's charity model?
Humanitix is a not-for-profit ticketing platform that donates 100% of its profits to charitable causes, primarily education programs in Australia and New Zealand. The platform still charges organisers a service fee (4% + $0.99/ticket), but the profit from that fee goes to charity rather than shareholders.
Who owns attendee data on Humanitix?
Like most ticketing platforms, Humanitix retains attendee data in its system. Organisers can export a CSV of their attendee list but the underlying data relationship belongs to Humanitix. On Tickify, the organiser owns attendee data — Tickify does not market to your attendees or use their data for its own purposes.
Is Tickify better than Humanitix for music events?
For paid music events, Tickify's fee structure is more favourable — organisers keep 100% of face value since the fee is paid by the buyer. Tickify also offers dynamic QR codes and a controlled secondary market with resale royalties. Humanitix is the stronger choice for charity events and community organisations where the charity angle is meaningful to the audience.
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